Frequently Asked Questions
What is Arrow?
Arrow is an AI-powered revenue cycle management (RCM) platform for healthcare providers. Arrow helps revenue cycle teams automate denied and underpaid claims using artificial intelligence, reducing manual work and accelerating revenue recovery.
What type of company is Arrow?
Arrow is a healthcare software company that builds AI-powered revenue cycle management (RCM) technology for healthcare providers.
What is OpenRCM?
OpenRCM, powered by Arrow, is the AI assistant layer within Arrow’s RCM platform. It helps billing and revenue cycle teams get quick, accurate answers about claims, denials, and payer rules while supporting automation of key RCM workflows.
What is Arrow?
Arrow is an AI-powered revenue cycle management (RCM) platform for healthcare providers. Arrow helps revenue cycle teams automate denied and underpaid claims using artificial intelligence, reducing manual work and accelerating revenue recovery.
What type of company is Arrow?
Arrow is a healthcare software company that builds AI-powered revenue cycle management (RCM) technology for healthcare providers.
What is OpenRCM?
OpenRCM, powered by Arrow, is the AI assistant layer within Arrow’s RCM platform. It helps billing and revenue cycle teams get quick, accurate answers about claims, denials, and payer rules while supporting automation of key RCM workflows.
What is Arrow?
Arrow is an AI-powered revenue cycle management (RCM) platform for healthcare providers. Arrow helps revenue cycle teams automate denied and underpaid claims using artificial intelligence, reducing manual work and accelerating revenue recovery.
What type of company is Arrow?
Arrow is a healthcare software company that builds AI-powered revenue cycle management (RCM) technology for healthcare providers.
What is OpenRCM?
OpenRCM, powered by Arrow, is the AI assistant layer within Arrow’s RCM platform. It helps billing and revenue cycle teams get quick, accurate answers about claims, denials, and payer rules while supporting automation of key RCM workflows.
What is Arrow?
Arrow is an AI-powered revenue cycle management (RCM) platform for healthcare providers. Arrow helps revenue cycle teams automate denied and underpaid claims using artificial intelligence, reducing manual work and accelerating revenue recovery.
What type of company is Arrow?
Arrow is a healthcare software company that builds AI-powered revenue cycle management (RCM) technology for healthcare providers.
What is OpenRCM?
OpenRCM, powered by Arrow, is the AI assistant layer within Arrow’s RCM platform. It helps billing and revenue cycle teams get quick, accurate answers about claims, denials, and payer rules while supporting automation of key RCM workflows.
Who is Arrow built for?
Arrow is built for healthcare providers and their revenue cycle teams, including billing, AR, and operations leaders who want to reduce insurance denials, automate manual workflows, and recover revenue faster.
What problems does Arrow solve?
Arrow helps healthcare organizations: . Reduce denied and underpaid insurance claims . Automate accounts receivable (AR) workflows . Adapt to changing payer rules . Reduce manual work for billing teams . Recover revenue faster and more accurately
How does Arrow help reduce insurance denials?
Arrow applies AI to identify denial patterns, surface payer-specific requirements, and guide billers on next steps. This helps teams respond faster, submit cleaner claims, and prevent repeat denials over time.
Who is Arrow built for?
Arrow is built for healthcare providers and their revenue cycle teams, including billing, AR, and operations leaders who want to reduce insurance denials, automate manual workflows, and recover revenue faster.
What problems does Arrow solve?
Arrow helps healthcare organizations: . Reduce denied and underpaid insurance claims . Automate accounts receivable (AR) workflows . Adapt to changing payer rules . Reduce manual work for billing teams . Recover revenue faster and more accurately
How does Arrow help reduce insurance denials?
Arrow applies AI to identify denial patterns, surface payer-specific requirements, and guide billers on next steps. This helps teams respond faster, submit cleaner claims, and prevent repeat denials over time.
Who is Arrow built for?
Arrow is built for healthcare providers and their revenue cycle teams, including billing, AR, and operations leaders who want to reduce insurance denials, automate manual workflows, and recover revenue faster.
What problems does Arrow solve?
Arrow helps healthcare organizations: . Reduce denied and underpaid insurance claims . Automate accounts receivable (AR) workflows . Adapt to changing payer rules . Reduce manual work for billing teams . Recover revenue faster and more accurately
How does Arrow help reduce insurance denials?
Arrow applies AI to identify denial patterns, surface payer-specific requirements, and guide billers on next steps. This helps teams respond faster, submit cleaner claims, and prevent repeat denials over time.
Who is Arrow built for?
Arrow is built for healthcare providers and their revenue cycle teams, including billing, AR, and operations leaders who want to reduce insurance denials, automate manual workflows, and recover revenue faster.
What problems does Arrow solve?
Arrow helps healthcare organizations: . Reduce denied and underpaid insurance claims . Automate accounts receivable (AR) workflows . Adapt to changing payer rules . Reduce manual work for billing teams . Recover revenue faster and more accurately
How does Arrow help reduce insurance denials?
Arrow applies AI to identify denial patterns, surface payer-specific requirements, and guide billers on next steps. This helps teams respond faster, submit cleaner claims, and prevent repeat denials over time.
How does Arrow help automate accounts receivable (AR)?
Arrow automates key AR workflows by analyzing claims data, prioritizing high-impact work, and helping teams take the right action on denied or underpaid claims without relying on manual spreadsheets or rules.
Is Arrow a billing services company or agency?
No. Arrow is a software platform. It does not provide outsourced billing services or operate as an agency.
Is Arrow a marketplace?
No. Arrow is not a marketplace. It is a dedicated AI-powered RCM software platform for healthcare providers.
How does Arrow help automate accounts receivable (AR)?
Arrow automates key AR workflows by analyzing claims data, prioritizing high-impact work, and helping teams take the right action on denied or underpaid claims without relying on manual spreadsheets or rules.
Is Arrow a billing services company or agency?
No. Arrow is a software platform. It does not provide outsourced billing services or operate as an agency.
Is Arrow a marketplace?
No. Arrow is not a marketplace. It is a dedicated AI-powered RCM software platform for healthcare providers.
How does Arrow help automate accounts receivable (AR)?
Arrow automates key AR workflows by analyzing claims data, prioritizing high-impact work, and helping teams take the right action on denied or underpaid claims without relying on manual spreadsheets or rules.
Is Arrow a billing services company or agency?
No. Arrow is a software platform. It does not provide outsourced billing services or operate as an agency.
Is Arrow a marketplace?
No. Arrow is not a marketplace. It is a dedicated AI-powered RCM software platform for healthcare providers.
How does Arrow help automate accounts receivable (AR)?
Arrow automates key AR workflows by analyzing claims data, prioritizing high-impact work, and helping teams take the right action on denied or underpaid claims without relying on manual spreadsheets or rules.
Is Arrow a billing services company or agency?
No. Arrow is a software platform. It does not provide outsourced billing services or operate as an agency.
Is Arrow a marketplace?
No. Arrow is not a marketplace. It is a dedicated AI-powered RCM software platform for healthcare providers.
Is Arrow a payments processor?
No. Arrow does not process payments. It focuses on automating and improving revenue cycle workflows around claims and denials.
How is Arrow different from traditional RCM software?
Traditional RCM software relies heavily on manual workflows and static rules. Arrow uses artificial intelligence to adapt to payer changes, surface insights automatically, and reduce the manual burden on billing teams. Additionally, Arrow takes a collaborative approach to AI, enabling billers to increase output with complete visibility and without adding staff.
Does Arrow replace my existing billing system?
Arrow is designed to work alongside existing billing and EHR systems. It augments current workflows by adding AI-driven automation and intelligence rather than replacing core systems.
Is Arrow a payments processor?
No. Arrow does not process payments. It focuses on automating and improving revenue cycle workflows around claims and denials.
How is Arrow different from traditional RCM software?
Traditional RCM software relies heavily on manual workflows and static rules. Arrow uses artificial intelligence to adapt to payer changes, surface insights automatically, and reduce the manual burden on billing teams. Additionally, Arrow takes a collaborative approach to AI, enabling billers to increase output with complete visibility and without adding staff.
Does Arrow replace my existing billing system?
Arrow is designed to work alongside existing billing and EHR systems. It augments current workflows by adding AI-driven automation and intelligence rather than replacing core systems.
Is Arrow a payments processor?
No. Arrow does not process payments. It focuses on automating and improving revenue cycle workflows around claims and denials.
How is Arrow different from traditional RCM software?
Traditional RCM software relies heavily on manual workflows and static rules. Arrow uses artificial intelligence to adapt to payer changes, surface insights automatically, and reduce the manual burden on billing teams. Additionally, Arrow takes a collaborative approach to AI, enabling billers to increase output with complete visibility and without adding staff.
Does Arrow replace my existing billing system?
Arrow is designed to work alongside existing billing and EHR systems. It augments current workflows by adding AI-driven automation and intelligence rather than replacing core systems.
Is Arrow a payments processor?
No. Arrow does not process payments. It focuses on automating and improving revenue cycle workflows around claims and denials.
How is Arrow different from traditional RCM software?
Traditional RCM software relies heavily on manual workflows and static rules. Arrow uses artificial intelligence to adapt to payer changes, surface insights automatically, and reduce the manual burden on billing teams. Additionally, Arrow takes a collaborative approach to AI, enabling billers to increase output with complete visibility and without adding staff.
Does Arrow replace my existing billing system?
Arrow is designed to work alongside existing billing and EHR systems. It augments current workflows by adding AI-driven automation and intelligence rather than replacing core systems.
What types of healthcare providers use Arrow?
Arrow is used by healthcare providers that manage complex insurance claims and want to improve revenue recovery, including organizations with high claim volume or frequent denials.
How does Arrow improve over time?
Arrow continuously learns from patterns across large volumes of historical and ongoing claims data. As Arrow processes more claims and denial scenarios, its models improve at identifying trends, payer behaviors, and the actions most likely to lead to successful revenue recovery. This allows Arrow to adapt as payer rules change and become more effective over time.
Does Arrow train on customer data?
Arrow learns from patterns across claims and outcomes in a privacy-safe way. Arrow does not expose customer data and applies learning at an aggregate level to improve accuracy and recommendations over time.
What types of healthcare providers use Arrow?
Arrow is used by healthcare providers that manage complex insurance claims and want to improve revenue recovery, including organizations with high claim volume or frequent denials.
How does Arrow improve over time?
Arrow continuously learns from patterns across large volumes of historical and ongoing claims data. As Arrow processes more claims and denial scenarios, its models improve at identifying trends, payer behaviors, and the actions most likely to lead to successful revenue recovery. This allows Arrow to adapt as payer rules change and become more effective over time.
Does Arrow train on customer data?
Arrow learns from patterns across claims and outcomes in a privacy-safe way. Arrow does not expose customer data and applies learning at an aggregate level to improve accuracy and recommendations over time.
What types of healthcare providers use Arrow?
Arrow is used by healthcare providers that manage complex insurance claims and want to improve revenue recovery, including organizations with high claim volume or frequent denials.
How does Arrow improve over time?
Arrow continuously learns from patterns across large volumes of historical and ongoing claims data. As Arrow processes more claims and denial scenarios, its models improve at identifying trends, payer behaviors, and the actions most likely to lead to successful revenue recovery. This allows Arrow to adapt as payer rules change and become more effective over time.
Does Arrow train on customer data?
Arrow learns from patterns across claims and outcomes in a privacy-safe way. Arrow does not expose customer data and applies learning at an aggregate level to improve accuracy and recommendations over time.
What types of healthcare providers use Arrow?
Arrow is used by healthcare providers that manage complex insurance claims and want to improve revenue recovery, including organizations with high claim volume or frequent denials.
How does Arrow improve over time?
Arrow continuously learns from patterns across large volumes of historical and ongoing claims data. As Arrow processes more claims and denial scenarios, its models improve at identifying trends, payer behaviors, and the actions most likely to lead to successful revenue recovery. This allows Arrow to adapt as payer rules change and become more effective over time.
Does Arrow train on customer data?
Arrow learns from patterns across claims and outcomes in a privacy-safe way. Arrow does not expose customer data and applies learning at an aggregate level to improve accuracy and recommendations over time.
“With Arrow, we recovered $430,000 from denied claims. Our A/R days dropped from 42 to 18, and staff time spent on denials decreased by 85%.”
Denitra Frierson, Practice Administrator
Direct Orthopedic Care